Question 1

WHAT IS DIAMOND INFUSION?

Accepted Answer

Diamond Infusion is a microdermabrasion treatment that uses a diamond tip to gently exfoliate the skin, improving texture and reducing fine lines. This procedure treats all skin types, including sensitive skin, by removing dead cells and stimulating lymphatic drainage. It also enhances the absorption of skincare products, making them more effective. With regular sessions, it diminishes hyperpigmentation, sun spots, and scarring, leaving your skin vibrant and healthy.

Question 2

HOW OFTEN SHOULD I GET DIAMOND INFUSION TREATMENTS?

Accepted Answer

For optimal results, it is recommended to undergo Diamond Infusion treatments every 4 to 6 weeks. Regular treatments help maintain and enhance the improved skin texture and clarity achieved from initial sessions. This frequency ensures consistent exfoliation, maintaining a vibrant, healthy complexion while continuously diminishing the appearance of fine lines, hyperpigmentation, and scarring. Consult with your skincare specialist to tailor the treatment schedule to your specific skin needs.

Question 3

IS DIAMOND INFUSION SUITABLE FOR SENSITIVE SKIN?

Accepted Answer

Yes, Diamond Infusion is suitable for sensitive skin. The diamond tip allows for precise and gentle exfoliation, minimizing the risk of irritation. Additionally, the procedure includes vacuum-assisted debris removal and lymphatic drainage stimulation, leading to reduced congestion and improved skin health. The treatment can be customized according to individual skin sensitivity, ensuring a comfortable experience while achieving the desired results of smoother, more radiant skin.

Question 4

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 5

HOW DOES THE OMEGA GREEN TREATMENT HELP WITH ACNE?

Accepted Answer

The Omega Green Acne/Rosacea Treatment targets and reduces acne by using advanced techniques and specialized products. These include salicylic acid and other potent ingredients that unclog pores, reduce inflammation, and accelerate skin healing. The treatment's multiple steps ensure that your skin's natural barrier is strengthened, resulting in fewer breakouts and improved overall skin texture. Regular sessions promise long-lasting and visible improvements, enhancing both your skin's health and appearance.

Question 6

CAN THE OMEGA GREEN TREATMENT REDUCE REDNESS CAUSED BY ROSACEA?

Accepted Answer

Yes, the Omega Green Acne/Rosacea Treatment is specifically designed to reduce redness and soothe irritation caused by rosacea. Our expert estheticians use gentle yet effective products enriched with antioxidants and anti-inflammatory agents. These help calm the skin, minimize redness, and promote faster healing. Over time, this treatment can significantly reduce the appearance of rosacea, providing a clearer and more even complexion. Consistent sessions yield the best results.

Question 7

IS THIS TREATMENT SUITABLE FOR SENSITIVE SKIN?

Accepted Answer

Absolutely, the Omega Green Acne/Rosacea Treatment is carefully formulated to be gentle on sensitive skin. Our approach includes the use of soothing ingredients like chamomile and aloe vera, which help calm and hydrate delicate skin. The treatment also avoids harsh chemicals that can cause irritation, making it a safe option for those with sensitive skin conditions. You can expect a comfortable and effective experience, resulting in healthier, more resilient skin.

Question 8

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 9

WHAT SKIN TYPES ARE SUITABLE FOR THE KRX GLOW PEEL + V LIFT?

Accepted Answer

The KrX GLOW PEEL + V LIFT is suitable for all skin types. It features a blend of AHAs and BHAs that exfoliate and promote cell turnover, improving skin texture without harsh side effects. The treatment also includes RF energy and ultrasound technology to stimulate collagen production, making it ideal for both sensitive and resilient skin, offering a holistic approach to skin rejuvenation and lift.

Question 10

HOW LONG DOES THE EFFECT OF THE TREATMENT LAST?

Accepted Answer

The effects of the KrX GLOW PEEL + V LIFT treatment typically last for several months. However, for optimal results and sustained benefits, maintenance treatments are recommended. The combination of advanced technologies and active ingredients ensures long-lasting improvement in skin texture, elasticity, and overall appearance, offering a renewed, youthful look that can be maintained with periodic follow-ups.

Question 11

ARE THERE ANY SIDE EFFECTS TO THIS TREATMENT?

Accepted Answer

The KrX GLOW PEEL + V LIFT treatment is generally safe with minimal side effects. Patients may experience temporary redness, swelling, and a warm sensation immediately following the treatment. These effects usually subside within a few hours to a day. The advanced techniques used in the treatment minimize discomfort and ensure a gentle yet effective process, suitable for all skin types.

Question 12

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 13

HOW DOES THE OXYGEN RX TREATMENT WORK?

Accepted Answer

The OXYGEN RX treatment works by delivering oxygen directly to the skin, creating an inhospitable environment for acne-causing bacteria, enhancing moisture retention, and promoting better absorption of hydrating products. This treatment boosts blood circulation, increases cell turnover, and brightens the skin tone. The multi-faceted approach targets acne, dryness, and dullness, providing a comprehensive rejuvenation for healthier and more radiant skin.

Question 14

IS THE OXYGEN RX TREATMENT SUITABLE FOR SENSITIVE SKIN?

Accepted Answer

Yes, the OXYGEN RX treatment is suitable for sensitive skin. The oxygen infusion targets inflammation and redness, conditions commonly associated with sensitive skin. Moreover, the incorporation of soothing ingredients like aloe vera and glycerin ensures that hydration is delivered effectively without causing irritation. The treatment is specifically designed to be gentle yet effective, making it ideal for individuals with sensitive or inflamed skin.

Question 15

HOW OFTEN SHOULD I GET THE OXYGEN RX TREATMENT?

Accepted Answer

The frequency of OXYGEN RX treatments depends on your specific skin concerns. For acne treatment, it is recommended to undergo the procedure once a week until the desired improvement is achieved. For hydration and skin brightening, the effects typically last several days to a week, so you may consider getting the treatment on a weekly or bi-weekly basis. Consult with your skincare professional for a personalized treatment plan.

Question 16

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 17

WHAT IS INCLUDED IN THE DELUXE HYDRO FACIAL?

Accepted Answer

The DELUXE HYDRO Facial is a multi-step skincare treatment designed to cleanse, exfoliate, extract, and hydrate your skin using advanced technology. It includes a gentle cleansing, physical and chemical exfoliants, specialized extraction, hydrating serum infusion, customized serum application, and LED Light Therapy. This comprehensive approach helps improve skin texture, reduce impurities, hydrate deeply, and enhance your overall complexion. Experience rejuvenated, healthier-looking skin with this all-in-one facial.

Question 18

HOW OFTEN SHOULD I RECEIVE THE DELUXE HYDRO FACIAL?

Accepted Answer

For optimal results, we recommend receiving the DELUXE HYDRO Facial every 4 to 6 weeks. This frequency helps maintain the benefits of the treatment, such as improved skin texture, hydration, and overall complexion. Individual needs may vary, and our professionals can tailor the schedule based on your skin's specific requirements. Regular treatments ensure your skin stays healthy, radiant, and youthful-looking.

Question 19

IS THE DELUXE HYDRO FACIAL SUITABLE FOR ALL SKIN TYPES?

Accepted Answer

Yes, the DELUXE HYDRO Facial is suitable for all skin types, including sensitive skin. The treatment uses gentle cleansing, customized serums, and non-invasive extraction methods to ensure minimal discomfort. Even those with specific skin concerns like aging, dark spots, or rosacea can benefit. Our professionals will customize each session to address your unique needs, providing a safe and effective solution for all skin types.

Question 20

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 21

WHY SHOULD I CONSIDER A HYDRO FACIAL?

Accepted Answer

A Hydro Facial provides numerous benefits including improved skin texture, deep hydration, reduced fine lines, and a more radiant complexion. This multi-step treatment cleanses, exfoliates, extracts impurities, and hydrates the skin using advanced technology. The antioxidants and hydrating serums used protect the skin from environmental damage and nourish it deeply. It’s an ideal treatment for enhancing overall skin health and appearance, ensuring you leave with glowing, smooth skin.

Question 22

HOW OFTEN SHOULD I GET A HYDRO FACIAL?

Accepted Answer

To maintain optimal skin health and enjoy lasting results, it’s recommended to get a Hydro Facial every 2 to 4 weeks. Regular treatments ensure continuous improvement in skin texture, hydration, and overall appearance. The frequency can be adjusted based on your individual skin needs and goals. Consulting with our skincare professionals will help determine the best schedule to keep your skin looking its best.

Question 23

IS HYDRO FACIAL SUITABLE FOR ALL SKIN TYPES?

Accepted Answer

Yes, Hydro Facial is suitable for all skin types, including sensitive skin. The treatment can be customized to address various skin concerns such as acne, dryness, and signs of aging. However, individuals with active skin infections, severe acne, or certain skin conditions should consult with a healthcare provider before undergoing the procedure. Our skincare experts can tailor the treatment to best meet your skin's needs and ensure optimal results.

Question 24

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 25

WHY SHOULD I CONSIDER A FIRMING FACIAL?

Accepted Answer

Our Firming Facial is designed to enhance skin elasticity, improve firmness, and reduce the appearance of fine lines and wrinkles. By utilizing collagen masks, peptide masks, and specialized serums, the facial boosts natural collagen production and diligently replenishes skin with vital nutrients. The result is smoother, more elastic skin.

Question 26

HOW OFTEN SHOULD THE FIRMING FACIAL BE PERFORMED?

Accepted Answer

For optimal results, we recommend scheduling the Firming Facial every 2 to 4 weeks. Each session, lasting between 45 to 60 minutes, ensures the facial skin remains tightened and rejuvenated. Regular treatments help maintain the benefits of the facial, keeping your skin firm, elastic, and youthful. Always consult with our esthetician for personalized advice.

Question 27

WHAT POST-TREATMENT CARE IS REQUIRED?

Accepted Answer

After a Firming Facial, avoid direct sun exposure and use a gentle cleanser. It's crucial to apply sunscreen daily for at least a week following the treatment. This post-care routine helps to maintain the facial's benefits and protect the skin from potential damage. For tailored advice, consult with your esthetician.

Question 28

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 29

WHAT IS INCLUDED IN THE ACNE/ DETOX FACIAL?

Accepted Answer

The ACNE/ DETOX FACIAL is a comprehensive treatment designed to cleanse, exfoliate, and hydrate your skin. It includes deep cleansing to remove dirt and oil, extractions to eliminate blackheads and whiteheads, and a detoxifying mask made of clay, charcoal, and botanical extracts to draw out impurities and reduce inflammation. This facial soothes your skin and is suitable for all skin types, including sensitive skin.

Question 30

HOW OFTEN SHOULD I GET AN ACNE/ DETOX FACIAL?

Accepted Answer

For optimal results, we recommend scheduling an ACNE/ DETOX FACIAL every 2-4 weeks. Regular treatments help to maintain clear skin, reduce acne and impurities, and keep your skin looking healthy and radiant. Consistent facials also help manage oil production, prevent future breakouts, and provide ongoing hydration. Your esthetician can tailor the frequency based on your individual skin type and concerns.

Question 31

IS THERE ANY DOWNTIME AFTER THE ACNE/ DETOX FACIAL?

Accepted Answer

There is no downtime after the ACNE/ DETOX FACIAL, allowing you to resume your normal activities immediately. Some clients may experience slight redness or sensitivity, which typically subsides within a few hours. This facial is designed to be gentle yet effective, providing deep cleansing and soothing benefits without significant side effects, making it an excellent choice for maintaining your skin's health and appearance.

Question 32

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 33

What is body waxing?

Accepted Answer

Body waxing is a hair removal technique that involves applying a layer of warm wax to the skin. Once the wax hardens, it is swiftly removed, pulling unwanted hair from the root. This process leaves the skin smooth and hair-free for several weeks. Body waxing can be performed on various parts of the body, including legs, arms, back, and more, offering a longer-lasting alternative to shaving.

Question 34

Does body waxing hurt?

Accepted Answer

The level of discomfort experienced during body waxing can vary based on individual pain tolerance and the specific area being waxed. Sensitive areas may cause more discomfort, but the sensation is typically brief. Our professionals use techniques and products that minimize pain, like hard wax for sensitive areas. Any discomfort usually subsides quickly, and the smooth, long-lasting results often outweigh the temporary pain.

Question 35

How should I prepare for a body waxing session?

Accepted Answer

To prepare for a body waxing session, make sure your hair is at least ¼ inch long for optimal results. Exfoliate the area 24 hours prior to your appointment to remove dead skin cells and prevent ingrown hairs. Avoid applying lotions or oils on the day of waxing, and ensure your skin is clean and dry. For those with low pain tolerance, taking an over-the-counter pain reliever before the appointment can help.

Question 36

Can you tell me where your spa is located?

Accepted Answer

We are located at 212 West 2nd Avenue, Gastonia, North Carolina 28052, United States. We invite you to visit us and experience our range of rejuvenating and revitalizing skincare treatments.

Question 37

Where do you ship?

Accepted Answer

At this time, we only ship within the United States.

Question 38

What shipping options do you offer and what do they cost?

Accepted Answer

We offer two free way to get your order shipped quickly! Standard Fedex Ground shipping is free for all order. Orders with a subtotal over $75 (after any discounts have been applied) qualify for free 2-Day shipping!
 
For orders under $75, we offer 2-Day Shipping through FedEx for $10.
 
We regret that expedited shipping is not availabe to PO Box addresses at this time.
 
Please note, orders over $300 require a signature confirmation at delivery.

Question 39

Once I place my order, can I change the delivery address?"

Accepted Answer

If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at info@skinnlove.com. We will make every effort to ensure the correct delivery of your order.

Question 40

Where's my package?

Accepted Answer

Once an order has shipped, you will recieve an email with tracking information in order to easily track your package. If you have not received a shipping confirmation email within a few days of placing your order, please check your "spam" folder.
 
Please note, Orders over $300 requires a signature confirmation at delivery.
 
If you believe your package is missing we will start a trace with FedEx and take the required follow-up steps. This process takes approximately 2-3 business days. We cannot replace packages until they have been confirmed missing.

Question 41

What if my package arrives damaged?

Accepted Answer

If your package was damaged during transit, save the box and merchandise and notify us immediately at info@skinnlove.com. We will arrange for FedEx to pick up and inspect the damaged package and damaged items will be replaced.

Question 42

What is your return policy?

Accepted Answer

We want you to love your Skinn by Vonna Vernette purchase, so if you are not totally satisfied, please send email to info@skinnlove.com within 5-7 days recieving purchase, and we will provide a return authorization an mailing information. We will be happy to remit your account for the full amount of your purchase, minus shipping. Shipping fees are non-refunable.

Question 43

Can I exchange a product?

Accepted Answer

If the product is unopened, we will happily exchange it for another product of equal value.

Question 44

Can I return a gift

Accepted Answer

If you would like to return a gift, please contact us at info@skinnlove.com for return instructions. Note, only unused and unopened items will be accepted.Refunds may be issued in the form of site credit.

Question 45

Do I have tto pay return shipping costs?

Accepted Answer

We're sorry, but shipping fees are non-refundable. You will ber responsible for paying your own shipping costs when returning your items. We recommend that if you are shipping an item over $75 that you use a shipping service with reliable tracking or insurance. If a return item is lost in the shipment back, we cannot issue a refund.

Question 46

How do I start a retun?

Accepted Answer

We are so sorry you didn't absolutely love your purchase. Please contact our customer service team at info@skinnlove.com in order to start the return processs.

Question 47

Do I have to pay return shipping costs?

Accepted Answer

We're sorry, but shipping fees are non-refundable. You will be responsible for paying your own shipping costs when returning your items. We recommend that if you are shipping an item over $75 that you use a shipping service with reliable tracking or insurance. If a return item is lost in shipment back, we cannot issue a refund

Question 48

The product I want is out of stock, will it be available again?"

Accepted Answer

We always suffest subscriving to our emails to ensure you are getting first=access to new product, promotions, and news. Limited Edition products should be clearly marked. In general, when these go out of stock, it's for good.

Question 49

Do you send samples?

Accepted Answer

Yes! We send out promotional samples or just to simple say thank you. We will only ship samples with a purchase and due to limited mature of free samples, we are unable to re-ship them if they arrive damaged or are missing.

Question 50

How do I add a new question?

Accepted Answer

To add a new question go to app settings and press "Manage Questions" button.

Question 51

How do I add a new question?

Question 52

How do I add a new question?

Question 53

How do I add a new question?

Question 54

How do I add a new question?

Question 55

WHAT IS A BRAZILIAN/MANZILIAN WAX?

Question 56

HOW SHOULD I PREPARE FOR THE WAXING SESSION?

Question 57

What post-waxing care is necessary?

Question 58

Can you tell me where your spa is located?

Question 59

WHAT AREAS ARE COVERED IN FACIAL WAXING?

Question 60

HOW LONG DO FACIAL WAXING RESULTS LAST?

Question 61

WHAT SHOULD I DO BEFORE AND AFTER FACIAL WAXING?

Question 62

CAN YOU TELL ME WHERE YOUR SPA IS LOCATED?

Question 63

WHAT IS LASH HENNA TINTING?

Question 64

HOW LONG DOES LASH HENNA TINTING LAST?

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